When it comes to managing customer relationships, having the right CRM software can make all the difference. Close CRM, Capsule CRM, and Less Annoying CRM are three popular options in the market. Each has its own unique features and strengths that cater to different business needs. In this article, we will compare these three CRM systems to help you make an informed decision on which one is best for your business.

Close CRM vs. Capsule CRM vs. Less Annoying CRM at a glance

Close CRM, Capsule CRM, and Less Annoying CRM offer unique features tailored to different needs. Close CRM focuses on unifying outreach and engagement, Capsule CRM provides effective sales pipeline management, and Less Annoying CRM prioritizes ease of use for small businesses. Each CRM has its pricing plans, with Close CRM offering three, Capsule CRM having four, and Less Annoying CRM offering a simple $15 per user per month.

In terms of reviews, Close CRM and Capsule CRM have similar high ratings on G2 and Capterra, while Less Annoying CRM excels with the highest ratings overall. Trustpilot ratings vary, with Less Annoying CRM having the lowest rating but the highest on other platforms.

Each CRM also has its limitations, with Close CRM needing more detailed product information, Capsule CRM lacking advanced features, and Less Annoying CRM facing issues with pricing and support. Users should consider these factors when choosing the CRM that best suits their business needs.

CompanyKey FeaturesPricing PlansCustomer ReviewsLimitations
Close CRMUnify outreach, engagement, and automationAutomate sales workflowsOnboard quicklyIntegrates with other softwareCloseStartupCloseProfessionalCloseEnterpriseG2: 4.7/5 (970+ reviews)Capterra: 4.7/5 (159+ reviews)Trustpilot: 3.8/5 (2+ reviews)Lack of specific product detailsLimited customer support infoPotential learning curve
Capsule CRMCRM platformSales pipeline managementInsightful reportsRange of integrationsStarter Plan ($0)Growth Plan ($18 per user/month)Advanced Plan ($33 per user/month)G2: 4.6/5 (212+ reviews)Capterra: 4.6/5 (159+ reviews)Trustpilot: 4.5/5 (41+ reviews)Limited customization optionsMay lack advanced featuresComplex user interface
Less Annoying CRMVeteran customer service#1 easiest-to-use CRMLow flat pricingEmpowered support$15 per user/monthNo additional feesNo contractsG2: 4.9/5 (581+ reviews)Capterra: 4.8/5 (580+ reviews)Trustpilot: 4/5 (5+ reviews)Predatory pricingFrustrating supportInaccurate chatbot

Close CRM vs. Capsule CRM vs. Less Annoying CRM Features

Close CRM focuses on unifying outreach, engagement, and automation, making it flexible for fast-scaling teams with quick onboarding and analytical capabilities. It simplifies the tech stack, automates sales workflows, and offers integration options with other software, along with strong support.

Capsule CRM offers a platform with a range of integrations, keeping customer information in one place for effective sales pipeline management. It provides insightful reports, sales workflow automation, a sales pipeline dashboard, and calendar & task management tools to streamline operations.

Less Annoying CRM boasts veteran customer service, a single low price without upcharges, and a dedicated focus on small businesses. It prides itself on being the #1 easiest-to-use CRM, self-funded, ensuring a thriving wage for employees, and providing empowered support to its users.

Close CRM Features

  • Unify outreach, engagement, and automation into a simple, flexible CRM
  • Trusted by fast-scaling teams
  • Onboard team in minutes
  • Analyze workflows and KPIs
  • Simplify tech stack
  • Automate sales workflow
  • Integrate with other software
  • Support team

Capsule CRM Features

  • CRM platform
  • Range of integrations
  • Customer information in one place
  • Sales pipeline management
  • Insightful reports
  • Sales workflow automation
  • Sales Pipeline Dashboard
  • Calendar & Task Management Tools

Less Annoying CRM Features

  • Veteran customer service
  • One low price, and no upcharges
  • Utter commitment to small businesses
  • #1 easiest-to-use CRM
  • Self-funded
  • Thriving wage
  • Empowered support

Close CRM vs. Capsule CRM vs. Less Annoying CRM Pricing

Close CRM offers three pricing plans: CloseStartup, CloseProfessional, and CloseEnterprise, with a free 14-day trial for each. CloseStartup is for scaling quickly, CloseProfessional includes Power Dialer and multiple Pipelines, and CloseEnterprise includes advanced features like Predictive Dialer and Custom Objects. Capsule CRM has four pricing plans: Starter Plan ($0), Growth Plan ($18 per user per month), Advanced Plan ($33 per user per month), and Ultimate Plan ($66 per user per month), with additional costs for the Marketing add-on. Less Annoying CRM offers a simple pricing of $15 per user per month, with no additional fees, contracts, or limits on the number of users. All upgrades are included in the monthly price.

Close CRM Pricing

  • CloseStartup: Includes core features for scaling quickly. Free 14-day trial
  • CloseProfessional: Includes Custom Activities, Power Dialer, and access to multiple Pipelines. Free 14-day trial
  • CloseEnterprise: Includes advanced features such as Custom reporting (Explorer), Custom Objects (Beta), Call Coaching, Predictive Dialer, and custom roles & permissions. Free 14-day trial

Capsule CRM Pricing

  • Starter Plan: $0
  • Growth Plan: $18 per user per month
  • Advanced Plan: $33 per user per month
  • Ultimate Plan: $66 per user per month
  • Marketing add-on: additional cost, activation within Capsule account

Less Annoying CRM Pricing

  • $15 USD per user per month
  • No additional fees
  • No contracts
  • Can add as many users as you want at $15 per user
  • All upgrades are rolled to your account for free

Close CRM vs. Capsule CRM vs. Less Annoying CRM Reviews

Close CRM and Capsule CRM have similar ratings on G2 and Capterra, both around 4.7/5. Close CRM has more reviews on both platforms compared to Capsule CRM. Trustpilot ratings for Close CRM are lower at 3.8/5 with only 2 reviews, while Capsule CRM has a higher rating of 4.5/5 with 41+ reviews.

Less Annoying CRM has the highest ratings among the three on G2 and Capterra, with a 4.9/5 and 4.8/5 respectively. Trustpilot rating is lower at 4/5 with only 5+ reviews. Less Annoying CRM also has a higher number of reviews on G2 and Capterra compared to Capsule CRM.

Overall, Close CRM and Capsule CRM have similar ratings on popular review platforms, but Less Annoying CRM stands out with its higher ratings on G2 and Capterra. Trustpilot ratings vary for all three companies, with Less Annoying CRM having the lowest Trustpilot rating but the highest ratings on other platforms.

Close CRM Reviews

  • G2: 4.7/5 (970+ reviews)
  • Capterra: 4.7/5 (159+ reviews)
  • Trustpilot: 3.8/5 (2+ reviews)

Capsule CRM Reviews

  • G2: 4.6/5 (212+ reviews)
  • Capterra: 4.6/5 (159+ reviews)
  • Trustpilot: 4.5/5 (41+ reviews)

Less Annoying CRM Reviews

  • G2: 4.9/5 (581+ reviews)
  • Capterra: 4.8/5 (580+ reviews)
  • Trustpilot: 4/5 (5+ reviews)

Close CRM vs. Capsule CRM vs. Less Annoying CRM Limitations

Close CRM has limitations in terms of lack of specific details on product features and functionality, limited information on customer support options, and a potential learning curve for new users.

Capsule CRM faces limitations in terms of limited customization options, may not have advanced features compared to other CRM platforms, and a user interface that may not be as intuitive for all users.

Less Annoying CRM has limitations such as predatory pricing, frustrating support, and a chatbot that gives you the wrong answers.

Close CRM Limitations

  • Lack of specific details on product features and functionality
  • Limited information on customer support options
  • Potential learning curve for new users

Capsule CRM Limitations

  • Limited customization options
  • May not have advanced features compared to other CRM platforms
  • User interface may not be as intuitive for all users

Less Annoying CRM Limitations

  • Predatory pricing
  • Frustrating support
  • Chatbot that gives you the wrong answers

How to choose?

Different decision-makers would choose between the solutions described based on their specific needs, priorities, and preferences. Here are some factors that decision-makers might consider:

1. Size and Scalability of the Business: – Close CRM might be preferred by decision-makers leading fast-scaling teams, as it focuses on unifying outreach and automation, making it flexible for quick onboarding and analytical capabilities. – Capsule CRM could be chosen by decision-makers looking for effective sales pipeline management and insightful reports, especially for medium-sized businesses. – Less Annoying CRM may appeal to decision-makers in small businesses, as it offers simplicity, ease of use, and a commitment to smaller enterprises.

2. Integration and Customization Needs: – Close CRM and Capsule CRM both offer various integrations, while Close CRM emphasizes simplifying the tech stack and Capsule CRM focuses on keeping customer information in one place. – Less Annoying CRM may be selected for decision-makers looking for a straightforward CRM solution without the need for extensive customization or additional integrations.

3. Price and Budget Constraints: – Close CRM has multiple pricing plans catering to different needs, while Capsule CRM offers tiered pricing options. – Less Annoying CRM stands out for its simple pricing structure with no additional fees or limits on the number of users, making it an attractive choice for decision-makers with budget constraints.

4. User Reviews and Ratings: – Decision-makers might consider the reviews and ratings on platforms like G2, Capterra, and Trustpilot to gauge user satisfaction. Less Annoying CRM has the highest ratings among the three solutions on G2 and Capterra, while Capsule CRM has a higher Trustpilot rating.

5. Product Limitations: – Decision-makers should also consider the limitations of each CRM solution, such as the lack of specific details on product features for Close CRM, limited customization options for Capsule CRM, and potential issues with pricing and support for Less Annoying CRM.

Ultimately, decision-makers would need to weigh these factors and prioritize the features and benefits that align most closely with their organization’s specific needs and goals to choose between Close CRM, Capsule CRM, and Less Annoying CRM.