If you’re looking for alternatives to Capsule CRM, you’re in luck! We’ve compiled a list of nine top-notch options to consider. Whether you’re a small business owner, freelancer, or team leader, these CRM platforms offer user-friendly interfaces, robust features, and customizable solutions to help you manage your customer relationships effectively. Keep reading to find the perfect CRM solution for your unique needs.

What is Capsule CRM?

Website: capsulecrm.com

Capsule is an award-winning CRM platform that helps build stronger customer relationships, increase sales, and save time.

Customers benefit from the flexibility and integrations that make managing interactions easier.

It centralizes customer information, tracks conversations, and automates sales workflows for better organization.

Features include a Sales Pipeline Dashboard, Calendar & Task Management Tools, and Outlook & Gmail integrations.

Capsule can also be integrated with other tools for a complete customer view.

With plans for small businesses and growing enterprises, Capsule aims to drive sales performance and informed business decisions.

Thousands of satisfied customers have transformed their customer relationship management with Capsule.

Experience the benefits with a 14-day free trial, no card required.

Capsule CRM Features

• Multi-channel outreach

• Automated follow-ups

• Cold email sequences

• Sales Pipeline Dashboard

• Calendar & Task Management Tools

• Two factor Authentication

• Advanced sales reporting

• Setting access permissions for customer records

Capsule CRM Limitations

• May require time and effort to set up and integrate with existing tools

• Users may need to adjust their workflow to adapt to the system

• Learning curve for new users to fully utilize all features

Capsule CRM Pricing

• Starter Plan: $0 per month for up to 2 users and 250 contacts

• Growth Plan: $12 per user/month

• Advanced Plan: $24 per user/month

• Ultimate Plan: $49 per user/month

• Marketing Add-on: Available to activate from within your Capsule account

Capsule CRM Ratings and Reviews

• G2: 4.6/5 (212+ reviews)

• Capterra: 4.6/5 (159+ reviews)

• Trustpilot: 4.5/5 (41+ reviews)

What are the 10 Best Capsule CRM Alternatives and Competitors?

Company	Website	Main Features	Rating & Reviews
Capsule CRM	capsulecrm.com	Sales Pipeline Dashboard, Calendar & Task Management Tools, Outlook & Gmail integrations	G2: 4.6/5, Capterra: 4.6/5, Trustpilot: 4.5/5
Pipedrive	pipedrive.com	Automated lead nurturing, Customizable CRM, Pipeline management tools	G2: 4.2/5, Capterra: 4.6/5, Trustpilot: 4.5/5
Clevenio	clevenio.com	Multi-channel outreach, Automated follow-ups, Real-time analytics	Capterra: 4.6/5
HubSpot	hubspot.com	Marketing automation, Lead generation, Advanced CRM	G2: 4.4/5, Capterra: 4.5/5, Trustpilot: 2.8/5
Salesforce	salesforce.com	Multi-channel outreach, Automated follow-ups, CRM support	G2: 4.3/5, Capterra: 4.4/5, Trustpilot: 1.3/5

Pipedrive

Website: pipedrive.com

Pipedrive is a sales pipeline tracking tool that helps manage leads, automate sales processes, and focus on selling.

Trusted by over 100,000 companies in 179 countries, it’s a CRM software that delights sales teams.

Save time with automated lead nurturing and never miss a follow-up with automated sales conversations.

Customize Pipedrive to fit your unique sales process and connect with other tools in the marketplace.

Choose from different plans based on your team’s size and needs to unlock more features as you grow.

Automate your sales cycle, manage leads and deals efficiently, and gain instant sales insights with real-time data analytics.

Improve your CRM experience with over 400 integrations, top-notch security, and mobile apps for on-the-go sales efficiency.

Pipedrive is a top-rated CRM software trusted by users and industry experts for its effectiveness in driving sales success.

Pipedrive Features

• CRM software for managing sales pipelines and leads

• Automated lead nurturing to save time

• Automated sales conversations for efficient follow-ups

• Sales insights for strategy determination

• Customizable CRM to fit unique sales processes

• Integration with other tools in the Pipedrive Marketplace

• Various plans for small to large businesses

• Comprehensive pipeline management tools

Pipedrive Limitations

• Language options may be limited, impacting usability

• Lack of customization for unique sales processes

• Integration with specific software/tools may be limited, affecting workflow

Pipedrive Pricing

• Essential Plan: €178.8 per seat/year

• Advanced Plan: €334.8 per seat/year

• Professional Plan: Pricing information not provided in the text

• Power Plan: €778.8 per seat/year

• Enterprise Plan: €1188 per seat/year

Pipedrive Ratings and Reviews

• G2: 4.2/5 (1751+ reviews)

• Capterra: 4.6/5 (2939+ reviews)

• Trustpilot: 4.5/5 (1784+ reviews)

Clevenio

Website: clevenio.com

Clevenio is a tool designed to help you improve relationships and increase sales through various outreach methods, automated follow-ups, and real-time analytics. It is a trusted platform used by sales professionals of all company sizes, offering essential sales features like multi-channel outreach, automated follow-ups, pipeline management, segmenting outreach, and real-time analytics.

With Clevenio, users can connect with potential clients through their preferred communication channels, boost engagement with personalized follow-ups, streamline the sales process, create targeted campaigns, and analyze strategies in real-time. Additionally, users can create captivating cold email sequences, efficiently manage tasks for the sales team, and ensure alignment and focus on crucial activities.

Overall, Clevenio empowers users to enhance their sales efforts and achieve better results by leveraging its comprehensive set of tools and features. By utilizing Clevenio, sales professionals can strengthen relationships with clients, increase sales prospects, and ultimately drive successful outcomes in their sales endeavors.

Clevenio Features

• Multi-channel outreach

• Automated follow-ups

• Manage your pipeline

• Segment your outreach

• Real time analytics

• Cold email sequences

• Sales rep task management

Clevenio Limitations

• Potential privacy concerns with the collection and use of real-time analytics data

• Automation may lead to a decrease in personalized communication with prospects

• Overreliance on automated follow-ups may result in a lack of human touch in sales interactions

Clevenio Ratings and Reviews

• G2: N/A

• Capterra: 4.6/5 (5+ reviews)

• Trustpilot: N/A

HubSpot

Website: hubspot.com

HubSpot is a customer platform that brings together marketing, sales, and customer service under one roof, benefiting businesses around the world. With over 205,000 customers across 135 countries, HubSpot focuses on customer-centric growth by providing premium software and free tools tailored to meet the unique needs of each business.

From marketing automation to customer service solutions, HubSpot offers a wide range of products to streamline processes and drive revenue. Their AI-powered content marketing software and B2B commerce solutions simplify tasks and boost sales. Additionally, HubSpot provides tools for lead generation, campaign creation, and sales prospect engagement, ensuring comprehensive support for businesses at every stage.

Moreover, HubSpot is dedicated to the success of its customers, offering continuous customer support, onboarding services, free educational resources, and developer tools. By participating in the HubSpot for Startups program, businesses can access special pricing and additional support to help their teams thrive. With a strong focus on customer satisfaction and business growth, HubSpot is a valuable partner for companies looking to enhance their marketing, sales, and customer service operations in a streamlined and efficient manner.

HubSpot Features

• Marketing automation

• Lead generation

• Advanced CRM

• Meeting scheduling

• Tickets

• Customer feedback

• Knowledge base

• AI content writer

HubSpot Limitations

• May require training and onboarding for effective use

• Some features may be overwhelming for small businesses without dedicated resources

• Reliance on AI for content creation may limit creativity and customization

HubSpot Pricing

• Marketing Hub: Pricing based on request

• Customer Platform: Price available upon calculation

• Customer Platform Pricing: Bundled pricing available with discount

• HubSpot: Trusted by over 184,000 companies worldwide

HubSpot Ratings and Reviews

• G2: 4.4/5 (10782+ reviews)

• Capterra: 4.5/5 (5865+ reviews)

• Trustpilot: 2.8/5 (655+ reviews)

Salesforce

Website: salesforce.com

Salesforce offers a comprehensive suite for sales, service, and email all in one app, with a free trial and demo videos available for businesses to see the benefits. The platform includes AI-powered solutions to enhance customer experience and drive sales growth, helping teams sell more efficiently and provide top-notch customer service while saving time and costs.

Tailored solutions are available for various industries such as financial services, retail, healthcare, and manufacturing. Customers can access resources like online learning modules through Trailhead to enhance their skills. Salesforce also hosts inspiring events, both live and virtual, offering valuable insights through masterclasses and webinars.

The platform can be expanded with helpful apps and consulting services from partners on the AppExchange marketplace.

Salesforce Features

• Multi-channel outreach

• Automated follow-ups

• Cold email sequences

• CRM support

• Integrated Sales and Service Cloud

• Customer 360 solutions

Salesforce Limitations

• The text is in German, which may be a disadvantage for English-speaking users

• The focus seems to be on selling Salesforce products rather than providing unbiased information

• There is an emphasis on promoting Salesforce’s services without providing detailed information about potential drawbacks

Salesforce Pricing

• SMB CRM & Automation Pricing: Based on the provided text, pricing for this plan was not explicitly mentioned

• Service Cloud: Pricing details for this edition were not provided in the text

• Marketing Cloud: The pricing structure for this edition was not specified in the text

• Commerce Cloud: Pricing information for this edition was not included in the text

• Integration: No specific pricing details for this edition were outlined in the text

Salesforce Ratings and Reviews

• G2: 4.3/5 (19446+ reviews)

• Capterra: 4.4/5 (18258+ reviews)

• Trustpilot: 1.3/5 (407+ reviews)

Close

Website: close.com

Close is a CRM tool designed to enhance sales efficiency through streamlined outreach, engagement, and automation. Trusted globally by rapidly growing teams, Close has garnered praise for its simplicity and return on investment. Key features include easy team onboarding, workflow analysis, and revenue growth, catering specifically to startups and small businesses.

The platform’s fast setup and comprehensive selling capabilities make it a versatile option, integrating seamlessly with email, calendar, calling, and SMS services. Automation tools within Close aim to boost response rates, while also simplifying tech stacks and offering integrations with other software. Support for sales teams is an additional highlight.

For businesses interested in trying Close, the platform offers a free trial, migration assistance, and support without requiring a credit card. This accessibility allows companies to test the tool before making a commitment. Overall, Close stands out as a user-friendly CRM solution that prioritizes efficiency and results, making it a valuable asset for businesses looking to optimize their sales processes.

Close Features

• Multi-channel outreach

• Automated follow-ups

• Cold email sequences

• Fast setup

• All-in-one selling

Close Limitations

• Potential lack of customization options

• Limited integrations with other software

• Learning curve for new users

Close Pricing

• Startup Plan: Free 14-day trial

• Professional Plan: Free 14-day trial

• Enterprise Plan: Free 14-day trial

Close Ratings and Reviews

• G2: 4.7/5 (970+ reviews)

• Capterra: 4.7/5 (159+ reviews)

• Trustpilot: 3.8/5 (2+ reviews)

ClickUp

Website: clickup.com

ClickUp is a versatile platform that streamlines work processes and increases productivity. It offers features like comments, documents, whiteboards, clips, views, dashboards, reports, goal tracking, automations, forms, task templates, and custom fields to enhance collaboration and visibility.

Suitable for all teams and businesses, ClickUp provides out-of-the-box solutions that are customizable as needs change. It is especially useful for project management, marketing teams, product development, engineering, agencies, and more.

Teams using ClickUp can deliver projects on time, reduce delivery time, optimize resources, and improve productivity. The platform is free to use, with no credit card required. Some features include AI-powered productivity tools, customizable views, time tracking, and seamless integration with other tools.

ClickUp Features

• Collaborate with comments, docs, whiteboards, and clips

• Increase visibility with views, dashboards, reports, and goals

• Automate work with automations, forms, task templates, and custom fields

• Bring teams and work together by consolidating tools

• Deliver projects on time with project management solutions

• Flexible workflows for every team with tasks, docs, and spreadsheets

• Visualize projects, progress, and teamwork with dashboards and insights

ClickUp Limitations

• Potential learning curve for users

• Risk of reliance on a single platform for all work tasks

• Possibility of limited customization options for certain teams or workflows

ClickUp Pricing

• $7 per user per month

• $12 per user per month

• $5 per member per month for ClickUp AI Pricing

• Free Forever: $0 per seat/year

• Unlimited: $5 per seat/month

ClickUp Ratings and Reviews

• G2: 4.7/5 (9402+ reviews)

• Capterra: 4.7/5 (4020+ reviews)

• Trustpilot: 3.1/5 (272+ reviews)

Thryv

Website: thryv.com

Thryv is an all-in-one software tool designed for small businesses to effectively communicate, manage daily operations, and expand their customer base.

With features such as customer database management, scheduling, online listings, social media management, and digital payments, Thryv aims to save businesses up to 20 hours per week.

Thryv not only helps businesses connect with new customers through advertising campaigns and real-time analytics but also offers tools for streamlined communication, online appointment booking, and invoicing solutions to simplify the business management process.

Moreover, Thryv provides personalized support and resources for businesses at every growth stage, with no credit card required for the basic plan.

Thryv Features

• Multi-channel outreach

• Automated follow-ups

• Cold email sequences

• Social Media Management

• Online Listings & Reviews

• Email & Text Message Marketing

• Customer Database (CRM)

• Scheduling & Calendars

Thryv Limitations

• Limited functionality in free plans

• Potential difficulty in learning and navigating the software

• Reliance on internet connectivity for efficient communication and management

Thryv Pricing

• Thryv Command Center: Pricing details available at https://www.thryv.com/pricing/

• Thryv Business Center: Pricing details available at https://www.thryv.com/pricing/

• Thryv Marketing Center: Pricing details available at https://www.thryv.com/pricing/

• ThryvPay: Pricing details available at https://www.thryv.com/pricing/

Thryv Ratings and Reviews

• G2: 4.6/5 (363+ reviews)

• Capterra: 4.2/5 (495+ reviews)

• Trustpilot: 2.4/5 (193+ reviews)

Less Annoying CRM

Website: lessannoyingcrm.com

Less Annoying CRM is a top-rated CRM designed for small businesses. It boasts excellent customer service and a user-friendly platform. Unlike other companies, they provide experienced CRM Coaches to assist users, ensuring a high level of personalized support.

One key feature of Less Annoying CRM is its transparent pricing model with no hidden charges. The company prioritizes small businesses over profits and operates on a self-funded basis, allowing them to concentrate on creating the best CRM for their customers.

With essential features like lead tracking and task management, Less Annoying CRM helps small businesses streamline their operations and boost productivity. The platform also integrates seamlessly with popular tools, making it even more convenient for users.

Over 10,000 small businesses have already chosen Less Annoying CRM as their go-to solution for managing customer relationships. Those interested can start a free trial to experience the benefits firsthand and discover why Less Annoying CRM is the preferred choice for small businesses.

Less Annoying CRM Features

• Multi-channel outreach

• Automated follow-ups

• Cold email sequences

• Veteran customer service

• Utter commitment to small businesses

• #1 easiest-to-use CRM

• Predatory pricing

• Honest pricing

Less Annoying CRM Limitations

• Frustrating Support

• Predatory pricing

• Forced upgrades

Less Annoying CRM Pricing

• Enterprise Plan: contact enterprise@lessannoyingcrm.com for pricing details

• Article credit: Free for all users

• Free trial: 30 days with no cost

• No strict limits on contacts and companies for all users

• Account ownership policy: information available for all users

Less Annoying CRM Ratings and Reviews

• G2: 4.9/5 (581+ reviews)

• Capterra: 4.8/5 (580+ reviews)

• Trustpilot: 4/5 (5+ reviews)

Pipeliner CRM

Website: pipelinersales.com

Pipeliner CRM is a leading sales management solution designed for Enterprise sales. It simplifies complex processes through unique features like AI assistance and customizable workflows. The platform prioritizes salespeople, helping them grow their business and demonstrate their value effectively. Clients choose Pipeliner for its innovative technology, quick deployment, and exceptional customer support. Visual pipeline reviews, relationship mapping, and automated processes streamline sales activities and boost productivity. Pipeliner’s intuitive design, personalized interfaces, and built-in automation engine make it a top choice for sales teams globally. To experience the impact of Pipeliner CRM, users can sign up for a free demo and witness the benefits firsthand. The platform empowers sales success and helps users achieve their goals with its dynamic sales tools.

Pipeliner CRM Features

• Automated follow-ups

• AI assistance for salespeople

• Advanced forecasting and quota management

• Visual representation of sales pipeline

• Automatizer workflow tool

• Personalized user interfaces

• Easy activity management

• Fast integration with core systems

Pipeliner CRM Limitations

• May not be suitable for smaller businesses with fewer sales team members

• Complex customization options may require a steep learning curve for some users

• Dependence on internet connectivity for full functionality

Pipeliner CRM Pricing

• Starter Plan: additional charges for certain services

• Enterprise Plan: Pricing details not specified

• Article credit: Pricing details not specified

Pipeliner CRM Ratings and Reviews

• G2: 4.6/5 (462+ reviews)

• Capterra: 4.6/5 (214+ reviews)

• Trustpilot: 4.8/5 (75+ reviews)

Salesflare

Website: salesflare.com

Salesflare is a CRM tailored for small and medium-sized B2B businesses, focusing on streamlining sales processes and enhancing customer relationships.

The tool boasts automated address book functionality, data enrichment, and synchronization of emails, meetings, and calls. With features like account and contact suggestions, email sequences, and a visual sales pipeline, users can efficiently manage their sales activities.

Additional perks include automated reminders, email and web tracking, shared communications, and customizable reporting. Salesflare also provides integrations with popular apps like email, calendar, LinkedIn, and others through Zapier and native integrations.

For users on the move, Salesflare offers a mobile application for access to CRM functionalities anytime, anywhere. The platform’s goal is to save time and effort for sales teams by providing an intuitive and intelligent CRM solution.

Salesflare Features

• Automated address book

• Data enrichment

• Email, meeting, and call sync

• Account & contact suggestions

• Email sequences

• Visual sales pipeline

• Automated reminders

• Email and web tracking

Salesflare Limitations

• Limited customization options for reporting

• Potential issues with permissions system

• Reliance on publicly available data for enrichment

Salesflare Pricing

• $29.00

Salesflare Ratings and Reviews

• G2: 4.8/5 (254+ reviews)

• Capterra: 4.7/5 (136+ reviews)

• Trustpilot: 3.8/5 (2+ reviews)